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Music Missing in Stores: Troubleshooting and Solutions
Music Missing in Stores: Troubleshooting and Solutions

Why I can't find my release in some stores or streaming platforms?

Updated over a week ago

If your music is missing in a store but is already out on others, it is most likely still being processed in that store.
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If your release has been approved, the release date has passed, and your music is missing from a store for more than 48h our Support Team will be able to help you look into the issue. Please create a support ticket and indicate in which store(s) your music is missing. Don't forget to attach your release's UPC / ISRC codes.

Our support team will be back to you as soon as possible!

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