FAQ: Frequently Asked Questions [Distribution Edition]

Get answers to the most asked questions about distribution.

Does FAIM provide access to unique codes (ie: Apple track ID's, Spotify URI)?
For all DSPs that provide a method to obtain a URI or a weblink, we retrieve those and display them in the Distribution section. If you need a code prior to release, you can send a request to our team here.


Does FAIM provide a way to setting up pre-orders?

Yes. You can choose to set up a pre-order date when distributing your release.


Does FAIM provide a way to setting up pre-saves?

No. We recommend using Feature.fm - you can get $10 in credit & 30% off from a yearly subscription through our partnership. Our team will be able to provide you with the unique codes required to set up the links.


Why is it live on Shazam before the release date?

This is just how Shazam works: they don’t respect release dates. But you can’t play the song yet… If you don't want it to appear at all before the release date, you must not send it to Shazam before that date. 


What happens to my chart history/rankings, playlist placement, etc when transferring distribution to FAIM?

When migrating catalog these days, the only major DSP that loses some historical data/rankings is iTunes/Apple Music. If the UPC-ISRCs are all the same, the merge should be complete and

  • chart history & popularity should be retained
  • ratings & reviews will be lost

For other DSPs, as long as UPC-ISRCs are all the same (and in the case of Spotify, you also need the track length and version info to be the same); all ‘ranking’ is preserved.


How long does it take for my releases to reach stores?

Once a release is created and distributed, it takes up to 7 days to go live, although it could go live sooner depending on the DSP.

 

Our current distributor makes our music available on YouTube and has a copyright claim management system, just confirming that you would do this as well in a distributor role?
Yes, we deliver to YouTube Content ID. We don't provide a UI for direct claim management. Our YouTube staff handles this directly and reaches out to you in the event of an issue with your content.


What information would you need exactly from us for the transfer from our distributor/aggregator?

Reach out to our Support Team here. You'll need to tell us what distributor you are currently using and the number of assets you are looking to migrate so we can share the best method with you directly.